The Guidelines to the CIO Rules explain some aspects of CIO’s Rules in greater detail.
In particular, the Guidelines explain:
- how CIO’s Rules apply to a complaint
- the policies CIO takes into account when exercising discretion under the Rules
The Guidelines should be read in combination with the CIO Rules. If there are any inconsistencies between the Guidelines and the Rules, the Rules override the Guidelines.
► PDF download | 5th Edition Guidelines to the Rules
► PDF download | 3rd Edition Guidelines to the Rules
► PDF download | 2nd Edition Guidelines to the Rules
*replaces GL 26 in 4th edition Guidelines to the Rules