Recommendation - 15 November 2016 (a)

Key Issues: Civil fraud | Responsible lending requirements (Failure to verify consumer’s details) | Default listing | Debt collector/ debt purchaser


Case summary
 
We found that a loan was fraudulently taken out in the consumer’s name. We recommended that the FSP should stop pursuing the consumer for the debt owing, remove any negative listings on the consumer’s credit reports, and bear the costs of repossessing the vehicle.
 

Follow this link for a full copy in PDF  Review |  Recommendation - 15 November 2016