Review - 13 September 2016

Key issues: Car loan with NZ company | debt collection | outside of CIO’s jurisdiction

Case summary

The consumer’s complaint was outside of our jurisdiction, as the consumer’s original credit contract was governed by the laws of New Zealand.  We found that the court was the more appropriate forum to deal with the issues raised in this complaint and accordingly, we were unable to consider this complaint further.

The Review was referred to the Ombudsman for a Determination


Follow this link for a full copy in PDF >> Recommendation | 13 September 2016