Review | 20 May 2016


  • Car loan
  • Credit provider
  • Responsible lending obligations
  • Misconduct of a credit assistance provider

Case summary

The FSP has not breached its responsible lending obligations.  We considered that the car loan was not unsuitable for the consumer, and the FSP made reasonable inquiries about the consumer’s financial situation. 

The FSP was not responsible for the alleged inappropriate conduct of the credit assistance provider.  We considered that the broker acted as an agent for the consumer and not the FSP

Follow this link for a full copy in PDF  Review | 20 May 2016