Review | 22 September 2016


  • Small amount credit contract 
  • Inappropriate direct debiting
  • Failure to provide documentation  
Case summary
 
We issued an expedited ruling and found that the FSP was not entitled to direct debit the consumer’s account any amount over and above the consumer’s loan of $50. 
 
We had requested that the FSP on a number of occasions to provide us with documentation relating to the loan, the FSP had failed to provide us with any documentation. 
 

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