Determination - 8 December 2014

Summary of Determination

  1. I find that the consumers’ complaint against the FSP has not been made out; in particular:
    1. the loan agreement the consumers entered into with the FSP was not an unjust contract; and
    2. the Deferred Establishment Fee (DEF) charged by the FSP was adequately disclosed, correctly calculated and was not otherwise unconscionable or in breach of the law. 
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