Renew Membership


The following are required to join and maintain membership in an ASIC-approved external dispute resolution (EDR) scheme, such as CIO:

  • Australian Credit Licensees (ACL)
  • Credit Representatives
  • Australian Financial Services Licensees (AFSL)
  • Limited Australian Financial Services Licensees (LAFSL)

For more information about financial services licensing, please visit the ASIC website.

The following are required to join and maintain membership in an OAIC-recognised EDR scheme, such as CIO:

  • Store card issuers
  • Trade creditors

if they provide credit terms of at least seven days and wish to participate in the credit reporting system (eg. by making an enquiry through a credit reporting body about an individual's creditworthiness).

CIO sends out renewal notices to its scheme participants once a year, normally a month before your membership is due for renewal. If you have not received your renewal notice or would like us to re-send your renewal notice, please contact our membership office on 02 9273 8455 or send us an email.