The following are required to join and maintain membership in an ASIC-approved external dispute resolution (EDR) scheme, such as CIO:
- Australian Credit Licensees (ACL)
- Credit Representatives
- Australian Financial Services Licensees (AFSL)
- Limited Australian Financial Services Licensees (LAFSL)
For more information about financial services licensing, please visit the ASIC website.
The following are required to join and maintain membership in an OAIC-recognised EDR scheme, such as CIO:
- Store card issuers
- Trade creditors
if they provide credit terms of at least seven days and wish to participate in the credit reporting system (eg. by making an enquiry through a credit reporting body about an individual's creditworthiness).
CIO sends out renewal notices to its scheme participants once a year, normally a month before your membership is due for renewal. If you have not received your renewal notice or would like us to re-send your renewal notice, please contact our membership office on 02 9273 8455 or send us an email.