Change of name: from COSL to CIO

The annual general meeting of members of the Credit Ombudsman Service Limited passed a special resolution on 19 November 2014 to change the name of the company to 'Credit and Investments Ombudsman Limited'. The EDR scheme/service that is operated by the company will be known as 'Credit and Investments Ombudsman' (CIO).

The change of name is not part of a re-branding exercise or intended to signal a change in the way we conduct ourselves; rather, it is simply intended to more accurately reflect the composition of COSL’s existing membership, which has for some time also included financial advisers and managed investments schemes.

Over the next few months, you will notice our new name and logo appearing on our website and in our communications and brochures.

Our current COSL email addresses will remain the same.