Consumer News - June 2013

Topics in this issue: 

  • COSL at a glance
  • Recent complaint statistics
  • New COSL website
  • Complaint decisions released on COSL website
  • Financial Counselling Australia Conference and External Dispute Resolution Forum
  • Tips from the Ombudsman for consumers experiencing financial hardship
  • Case study: how we can help a consumer in financial hardship

Follow this link for a full copy in PDF ► COSL Consumer News - June 2013