Responsible Lending


  1. Summary
  2. Background
  3. Suitability obligations
  4. Reasonable inquiries about a consumer's requirements and objectives
  5. Reasonable inquiries about a consumer's financial situation
  6. Verifying a consumer‟s financial position
  7. Assessment of unsuitability
  8. Substantial hardship
  9. Indirect and uncertain sources of income
  10. 'Safe harbours'
  11. Refinancing
  12. Positive product recommendations
  13. Reverse mortgages
  14. Variations for hardship
  15. Remedies


 

Follow this link for a full copy in PDF ►  PS5 | Responsible Lending