Our people are critical to our vision, and are at the heart of our service delivery. They are committed to providing a fair and impartial service to both consumers and members.
We have a strong commitment to diversity through promoting inclusive workplace policies and practices that foster dignity, respect and acceptance. Our people are well represented across educational backgrounds, career experiences, talents, cultures, age, lifestyle choices, gender and ethnicities, enabling them to better engage, and provide a valuable service to both consumers and members.
Our core values of fairness, trust, professionalism, passion and excellence aim to define our interactions with consumers, members, colleagues and stakeholders.
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