Decision - 23 January 2014

Key issues: FSP failure to provide relevant information - inferences drawn by COSL | Misleading or deceptive conduct under the ASIC Act | Whether the loss suffered by the complainant was as a result of the FSP’s conduct | Whether it is fair in all the circumstances for the FSP to retain a brokerage fee paid by the complainant

Follow this link for a full copy in PDF >> Decision 23 January 2014