Review | 16 August 2016

Key issues: 

Judgment debt | Loan | Debt purchaser | Privacy breach | Validity of judgement | FSP continuing enforcement
action whilst a complaint open with CIO

Summary of the complaint:

The FSP did not breach the consumer’s privacy. As judgment had been obtained prior to the CIO complaint, CIO does not have jurisdiction to consider the consumer’s claim regarding the validity of the judgment. The FSP is entitled to defend itself to legal proceedings commenced by the consumer. 

Review 16 August 2016

This Review was referred to the Ombudsman for a Determination.