Review | 22 September 2016

Key Issues: Small amount credit contract | Inappropriate direct debiting | Failure to provide documentation  

Case summary
We issued an expedited ruling and found that the FSP was not entitled to direct debit the consumer’s account any amount over and above the consumer’s loan of $50. 
We had requested that the FSP on a number of occasions to provide us with documentation relating to the loan, the FSP had failed to provide us with any documentation. 

Follow this link for a full copy in PDF  Review | 22 September 2016