Review | 27 May 2016

Key issues: 

Unjustness in respect of credit limit increases | Breach of good industry practice | Financial hardship | Debt collection agency | Credit card

Summary of the complaint:

We find that, based on the information made available to us, there is insufficientinformation to show that the original credit provider, Bank A provided the consumerwith inappropriate finance. Consequently, we are unable to deal with this complaint further.

Review 27 May 2016

This Review was referred to the Ombudsman for a Determination.