Key issues: Credit | Unconscionable conduct | Unaffordable loan | Mortgage broker
Summary of Determination
1. I find that the FSP engaged in unconscionable conduct when it arranged loans for the consumers in October 2009. In particular, I find that the FSP:
2. To resolve the complaint, I order the FSP pay the consumers the sum of $102,905 as compensation for financial loss caused by the FSP’s conduct.
Follow this link for a full copy in PDF >> Determination | 1 July 2015
This Determination relates to Recommendation | 9 April 2015.