Determination | 6 February 2018

Key issues: Commercial loan | Mortgage manager | Entering into an unsuitable loan | Signature forged | Harassment 



  • The consumer sought the assistance of the FSP to enter into two commercial loans for the purpose of purchasing two investment properties.
  • The consumer claimed that these loans were unsuitable and unaffordable, that her signature may have been forged on the loan application, and the FSP harassed her tenants.
  • We found that the consumer’s claims were not established.

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