COSL appoints new Consumer Director

The Board of the Credit Ombudsman Service Limited (COSL) is pleased to announce the appointment of Ms Loretta Kreet as the new non-executive consumer director of the company, effective 19 December 2012.
Ms Kreet has been a dedicated consumer advocate in relation to consumer credit and financial services issues for the past 20 years, and has represented vulnerable and disadvantaged people in community legal centres and Legal Aid Queensland during that time.
Ms Kreet is presently a senior solicitor with the consumer protection unit at Legal Aid Queensland. She is a solicitor by training and graduated with law and economic degrees from the University of Sydney.
Her present role includes providing advice and representation to individuals specialising in consumer injustices, including disputes with credit providers and insurers. Ms Kreet also routinely liaises with external stakeholders including consumers, consumer organisations, government, dispute resolution schemes, professional bodies and financial industry market participants. She is well known for her policy and advocacy work.
Mr Mark Scanlon, COSL’s Chairman, congratulated Ms Kreet on her appointment and noted: “Ms Kreet is exceptionally well qualified for the appointment as COSL's new Consumer Director given her knowledge and expertise in the area of consumer credit and financial services generally”.
He continued: “Her acknowledged skills and reputation as a senior caseworker, dealing particularly with the vulnerable and disadvantaged, will contribute to the effectiveness of COSL's work in this area. I look forward to working with Ms Kreet in continuing to develop COSL as a leading external dispute resolution scheme”, Mr Scanlon said.
“Ms Kreet replaces Ms Catherine Uhr who retires from the Board on 18 December 2012. Ms Uhr has been a non-executive director of COSL since its inception in 2003 and is responsible for many of its significant achievements over the years.
My Board, staff and I are indebted to her for her considerable input into the development and continued growth of COSL in the last nine years” continued Mr Scanlon.