From 1 November 2018, all new financial services complaints are dealt with by

Click here to visit AFCA website

Visit the AFCA website for more information or to lodge a complaint

AFCA is also dealing with all complaints lodged prior to 1 November 2018 with the Credit & Investments Ombudsman

To contact us about an existing CIO complaint call 1800 931 678 or email [email protected]