Review | 17 August 2016

Key Issues: 


Short-term loan | Misrepresentation | Bankruptcy | Financial loss | Non-financial loss


Case summary 



We were unable to investigate the consumer’s complaint as she was bankrupt; therefore, any compensation awarded for financial loss would not result in the consumer receiving a net financial benefit, and the consumer also could not make a claim for non-financial loss.

This case was referred to the Ombudsman for a Determination. 

Follow this link for a full copy in PDF  Review |17 August 2016

This case was referred to the Ombudsman for a Determination.