Review | 20 May 2016

Key issues: Commercial loan | Mortgage manager | Complaint issue/s | Entering into an unsuitable loan | signature forged | Harassment 



  • The consumer sought the assistance of the FSP to enter into two commercial loans for the purpose of purchasing two investment properties.
  • The consumer claimed that these loans were unsuitable and unaffordable, that her signature may have been forged on the loan application, and the FSP harassed her tenants.
  • We found that the consumer’s claims were not established.

Follow this link for a full copy in PDF >> Review | 20 May 2016

This Review was referred to the Ombudsman for a Determination.