Helpful Information

MONEYSMART | Simple guidance you can trust - From ASIC the financial regulator
 
MONEYSMART | Managing your money - guidance from ASIC the financial Regulator

Lifeline Australia | Crisis support and mental health support

Mens Line Australia | Family and relationship support for men

Relationships Australia | Support and relationship counselling

Women's Referral Services

NSW | Women's Information and Referral Service

QLD | Women's Infolink

SA | Women's Information Service

TAS | Women Tasmania

ACT | Women ACT

VIC | Women's Information Referral Exchange

WA | Women's Information Service

NT | Women's InfoNet

Credit reporting agencies have to offer you your credit report at no cost. In addition, they often offer a faster premium service which will incur costs. For information about credit reporting visit the MoneySmart website.

Credit reporting agecies are listed below:

Equifax, formerly known as Veda

Dunn and Bradstreet

Tasmanian Collection Service

Experian 

To speak to a financial counsellor at no cost, call 1800 007 007.

Links to state associations:

Financial Counsellors Association of NSW

Financial Counselling Association of Queensland

Financial Counsellors Association of SA

Anglicare Tasmania

Care Inc Financial Counselling Services in the ACT

Victorian Financial & Consumer Rights Council

Financial Counsellors Association of WA

Money Workers Association of the Northern Territory 

NSW | Financial Rights Legal Centre NSW

QLD | QLD Association of Independent Legal Services

SA | South Australian Community Legal Centres

SA | Consumer Credit Law Centre SA

TAS | Launceston Community Legal Centre | 1800 066 019

ACT | Consumer Law Centre of the ACT

VIC | Consumer Action Law Centre VIC

WA | Community Legal Centres Association of WA

NT | Darwin Community Legal Services National Association of Community Legal Centres

Legal Aid NSW

Legal Aid Victoria

Legal Aid QLD

Legal Services Commission SA

Legal Aid Commission of Tasmania

Legal Aid ACT

Legal Aid WA

NT Legal Aid Commission

Indigenous Consumer Assistance Network | Consumer education, advocacy and financial counselling

Aboriginal Interpreter Service (AIS)

indigenous.com.au 

Financial Services (banks and insurers)

Financial Services Ombudsman (FOS)

Telecommunications

Telecommunications Ombudsman (TIO)

Energy and Water Complaints

NSW | Energy & Water Ombudsman NSW

QLD | Energy Ombudsman QLD

SA | Energy Industry Ombudsman SA

TAS | Energy Ombudsman TAS

ACT | Energy and Water Ombudsman VIC

WA | Energy and Water Ombudsman WA

NT | Ombudsman NT

NSW Ombudsman

QLD Ombudsman

SA Ombudsman

TAS Ombudsman

ACT Ombudsman

VIC Ombudsman

WA Ombudsman

NT Ombudsman

Australian Securities and Investments Commission

Australian Consumer and Competition Commission

Reserve Bank

Australian Prudential Regulation Authority

Office of the Australian Privacy Commissioner

NSW | Lawlink NSW

QLD | Justice QLD

SA | Courts Administration Authority South Australia

TAS | Courts TAS

VIC | Victoria Civil and Administrative Tribunal

ACT | ACT Territory Civil & Administrative Tribunal

WA | Magistrates Court of WA

NT | NT Magistrates Court