MONEYSMART | Simple guidance you can trust - From ASIC the financial regulator
MONEYSMART | Managing your money - guidance from ASIC the financial Regulator
Lifeline Australia | Crisis support and mental health support
Mens Line Australia | Family and relationship support for men
Relationships Australia | Support and relationship counselling
Women's Referral Services
NSW | Women's Information and Referral Service
QLD | Women's Infolink
SA | Women's Information Service
TAS | Women Tasmania
ACT | Women ACT
VIC | Women's Information Referral Exchange
WA | Women's Information Service
NT | Women's InfoNet
Credit reporting agencies have to offer you your credit report at no cost. In addition, they often offer a faster premium service which will incur costs. For information about credit reporting visit the MoneySmart website.
Credit reporting agecies are listed below:
To speak to a financial counsellor at no cost, call 1800 007 007.
Links to state associations:
Financial Counsellors Association of NSW
Financial Counselling Association of Queensland
Financial Counsellors Association of SA
Care Inc Financial Counselling Services in the ACT
Victorian Financial & Consumer Rights Council
Financial Counsellors Association of WA
Money Workers Association of the Northern Territory
NSW | Financial Rights Legal Centre NSW
QLD | QLD Association of Independent Legal Services
SA | South Australian Community Legal Centres
SA | Consumer Credit Law Centre SA
TAS | Launceston Community Legal Centre | 1800 066 019
ACT | Consumer Law Centre of the ACT
VIC | Consumer Action Law Centre VIC
WA | Community Legal Centres Association of WA
NT | Darwin Community Legal Services National Association of Community Legal Centres
Indigenous Consumer Assistance Network | Consumer education, advocacy and financial counselling
Aboriginal Advice Service | Free and independent legal service
Financial Services (banks and insurers)
Financial Services Ombudsman (FOS)
Telecommunications Ombudsman (TIO)
Energy and Water Complaints
NSW | Energy & Water Ombudsman NSW
QLD | Energy Ombudsman QLD
SA | Energy Industry Ombudsman SA
TAS | Energy Ombudsman TAS
ACT | Energy and Water Ombudsman VIC
WA | Energy and Water Ombudsman WA
NT | Ombudsman NT