Decision - 23 January 2014

  • FSP failure to provide relevant information - inferences drawn by COSL
  • Misleading or deceptive conduct under the ASIC Act
  • Whether the loss suffered by the complainant was as a result of the FSP’s conduct 
  • Whether it is fair in all the circumstances for the FSP to retain a brokerage fee paid by the complainant

Follow this link for a full copy in PDF  Decision 23 January 2014