Determination - 24 October 2016

Summary of the complaint

The consumer’s complaint was outside of our jurisdiction, as the consumer’s original credit contract was governed by the laws of New Zealand.  We found that the court was the more appropriate forum to deal with the issues raised in this complaint and accordingly, we were unable to consider this complaint further.

Summary of Determination

  1. I find that the complaint made by the consumer is outside of our jurisdiction.
  2. This Determination affirms the position set out in our Review dated 13 September 2016 (the Review). I do not propose to restate that analysis but instead adopt it for the purposes of this Determination. A copy of the Review is attached.

Follow this link for a full copy in PDF >> Determination | 24 October 2016