Who is the Credit and Investments Ombudsman?

The Credit and Investments Ombudsman (CIO) is a not-for-profit company.

The Members of CIO are individuals, firms and corporations that operate in the credit and finance industry and who agree to be bound by the Credit and Investments Ombudsman Rules and any other recognised Code of Practice.

CIO has a Board of Directors which comprises:

  • an independent Chairman
  • an equal number of consumer and industry representatives.